What is the return policy ?
Return Window: Eligible returns are accepted within 14 days of receiving your order.
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Damaged Items: If your order arrives damaged, you must contact us within 12 hours of delivery to report the issue.
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Performance Guarantee: If the product does not match our announced performance standards, contact us within the 14-day warranty window.
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Inspection Process: All performance claims require the product to be returned to us for a complete inspection and verification before a resolution is processed.
Are the fragrances safe ?
- The Alcohol We Use: We exclusively utilize 100% safe, cosmetic-grade ethanol, ensuring a completely safe, skin-friendly, and high-purity base for every fragrance.
- Precision Equipment & Craftsmanship: Our manufacturing process relies on state-of-the-art, meticulously calibrated equipment chosen specifically to maintain the integrity of our ingredients and ensure consistent, luxury grade quality in every batch.
- Commitment to Safety & Quality: Every bottle is crafted under strict standards, combining pure components with advanced production techniques to deliver a seamless, premium performance on the skin.
Are the fragrances original ?
- Our fragrances are premium interpretations inspired by iconic original fragrances, crafted to deliver exceptional compatibility with the original scent profile and performance at an affordable price.
- Regarding maceration, our fragrances are fully matured and ready to wear immediately upon arrival, so no additional maceration is required.
When will i get my order ?
- We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information.
- Delivery takes from 2 to 4 business days, depending on your location.
Where are your products manufactured ?
- Crafted locally using 100% safe, premium perfume oils and cosmetic high grade ethanol alcohol, our fragrances deliver an uncompromising luxury experience at a fair value through carefully selected, trusted partners.
How much does shipping cost ?
- Shipping is available to all governorates across Egypt for a flat and fixed rate of 100 Egyptian Pounds.